I am trying to purchase a xl twin size Oakbridge II Luxury Firm mattress from your Sa...

GetHuman1145561's customer service issue with Sam's Club from September 2018

5 views | 942 similar | 0 following
Help with my Sam's Club issue
First: share to improve GetHuman1145561's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1145561 to get a Sam's Club rep on the line!
Always use the GetHuman Phone to call Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1145561 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1145561's own words
I am trying to purchase a xl twin size Oakbridge II Luxury Firm mattress from your Sams Club store in Northlake Illinois. A XL size is clearly listed in the store and although that size is not kept in your store the advertisement on the mattress on the floor states all size are available and that we can order the xl twin size mattress and pick it up in-club. When we went to the members service desk as instructed on the floor mattress to special order a xl twin size Oakbridge II luxury Firm mattress the employees behind the desk clearly did not want to be bothered with helping us put in the order told us to go to the internet. We are unable to find the needed mattress on the internet!!! Please help us purchase the xl twin size Oakbridge II Luxury mattress we saw at your store. The employees in your Northlake store do not want to be bothered helping customers.

GetHuman1145561 did not yet indicate what Sam's Club should do to make this right.

How GetHuman1145561 fixed the problem

We are waiting for GetHuman1145561 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1145561 fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman1145561
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 942 others
0 customers following this


GetHuman1145561 started working on this issue
Sep 15th, 2018 12:24am