In August me and a co-worker went on a hiking trip in Colorado. The trip did not go as...

GetHuman2946850's Complaint issue with Salomon Sports from May 2019

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The issue in GetHuman2946850's own words
In August me and a co-worker went on a hiking trip in Colorado. The trip did not go as planned, we had MANY difficulties including someone breaking into her car and stealing several items from the car (before we even got onto the trail). Once we finally got onto the trail we had more difficulties which lead us back into civilization, after which we found that my Merials had out worn their waterproof-ness, which left me with no hiking shoes to climb the mountain. My co-worker is a fan of the Salomons, so we hit one the outdoor stores that sold them (which happened to be the only one that did in this little town). Upon arriving found out that they were sold out of ever shoe in my size, not wanting to face a mountain with no shoes I reached for the men's and bought them. After ** minutes of climbing the mountain in my brand new never worn before shoes (Not what I ever wanted to do or want to do again) they rubbed a blister on my right heel (mole skin and duct tape saved me the rest of the trip). I thought the shoes where awesome otherwise (no other places rubbed and everything felt nice to my feet, kept my feet dry the rest of the trip). In the months following I have tried to wear them to 'break them in' but that * spot on my heel always hurts after. My co-worker asked me about them the other day, I told her my story and she suggested that I write you because you have always treated her right. I still have the original recipe and the shoes are in great condition. I was wondering if I could trade them out for another pair that I might actually be able to take on my next hike.

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Salomon Sports

Complaint issue
Reported by GetHuman2946850
May 18th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 60 others
0 customers following this

Timeline

GetHuman2946850 started working on this issue
May 18th, 2019 10:41pm
GetHuman2946850 indicated the issue is not fixed yet.
May 19th, 2019 3:07am
GetHuman2946850 indicated the issue is not fixed yet.
May 20th, 2019 3:18am
GetHuman2946850 indicated the issue is not fixed yet.
May 22nd, 2019 4:58pm

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