I am writing to you to complain about your women’s speedcross * ....up to now I have al...

GetHuman-orlarice's customer service issue with Salomon Sports from January 2019

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I am writing to you to complain about your women’s speedcross * ....up to now I have always recommended your shoes to friends as I have up to now had * pairs without ever having a problem...my sister also bought a pair on my advice but unfortunately she has fallen twice when her lace got caught...on the last occasion she fractured her finger...I was going into work last week when I fell after the lace got caught...fortunately I did not fracture anything but. Received cuts to hand knee and elbow .l felt strongly that I needed to contact you you as I work as a nurse and any injury I received would have left me unable to work....the cause of the accidents are the laces ...where the loop gets caught...I would be grateful for a response to my email ...you’d sincerely ...orla rive
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Salomon Sports

Customer service issue
Reported by GetHuman-orlarice
Jan 14th, 2019 - 9 mons ago
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GetHuman-orlarice started working on this issue
Jan 14th 7:43pm