I had ordered a online package and had an item missing from my order it was * packets o...

GetHuman4844372's Complaint issue with SallyBeauty.com from May 2020

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The issue in GetHuman4844372's own words
I had ordered a online package and had an item missing from my order it was * packets of the bleach powder and it is been absolutely impossible to reach anyone at customer service I've tried numerous times each single day for a week and a half now and all it does it wen transferring me to a cust.rep it hangs up I have sent several emails as well without any response I need this product so I can do my hair and I cannot without the missing items from my order. I've tried contacting several stores which all have said they cannot help. To only call cust. Serv and I have gotten no where doing this please I need help with getting the items missing from my order in order to do my hair it's the first step to the process of doing my hair and is the most important part. How can we fix this I have product number order numbers whatever is needed to pull up my order information if need be . Wat can we do to resolve this as fast as possible.

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SallyBeauty.com

Complaint issue
Reported by GetHuman4844372
May 19th, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 58 others
0 customers following this

Timeline

GetHuman4844372 started working on this issue
May 19th, 2020 9:17pm
GetHuman4844372 indicated the issue is not fixed yet.
May 28th, 2020 12:46am
GetHuman4844372 indicated the issue is not fixed yet.
May 28th, 2020 12:48am