I've tried for well over a month to speak with a customer service person regarding orde...

GetHuman4788141's Complaint issue with SallyBeauty.com from May 2020

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The issue in GetHuman4788141's own words
I've tried for well over a month to speak with a customer service person regarding ordering special item that I purchased at Sally's Beauty for years. Never got to speak to anyone, no matter what option I chose the call was disconnected. How very rude that is when it happens every single time I called. I tried to place an order and that also was a disaster, never could complete and order and there was no way to speak with anyone. I would truly like to get my supplies so a response to this would be excellent. I key word "had" reward points but have run out as of April **th. You really really need to call your customer service to understand what a disaster it is. I certainly hope the stores open up soon so I can go there and get what I have needed for over a month. Thanks for any assistance. A customer for several years

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SallyBeauty.com

Complaint issue
Reported by GetHuman4788141
May 7th, 2020 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 51 others
0 customers following this

Timeline

GetHuman4788141 started working on this issue
May 7th, 2020 6:47pm
GetHuman4788141 indicated the issue is not fixed yet.
May 7th, 2020 11:00pm
GetHuman4788141 indicated the issue is not fixed yet.
May 7th, 2020 11:01pm
GetHuman4788141 indicated the issue is not fixed yet.
May 8th, 2020 9:19pm

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