I've tried for well over a month to speak with a customer service person regarding orde...

GetHuman4788141's Complaint issue with SallyBeauty.com from May 2020

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4788141's own words
I've tried for well over a month to speak with a customer service person regarding ordering special item that I purchased at Sally's Beauty for years. Never got to speak to anyone, no matter what option I chose the call was disconnected. How very rude that is when it happens every single time I called. I tried to place an order and that also was a disaster, never could complete and order and there was no way to speak with anyone. I would truly like to get my supplies so a response to this would be excellent. I key word "had" reward points but have run out as of April **th. You really really need to call your customer service to understand what a disaster it is. I certainly hope the stores open up soon so I can go there and get what I have needed for over a month. Thanks for any assistance. A customer for several years

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SallyBeauty.com

Complaint issue
Reported by GetHuman4788141
May 7th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 51 others
0 customers following this

Timeline

GetHuman4788141 started working on this issue
May 7th 6:47pm
GetHuman4788141 indicated the issue is not fixed yet.
May 7th 11:00pm
GetHuman4788141 indicated the issue is not fixed yet.
May 7th 11:01pm
GetHuman4788141 indicated the issue is not fixed yet.
May 8th 9:19pm

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