I was given an access code* to complete my son’s application. I started the process an...
GetHuman4364269's customer service issue with Sallie Mae from February 2020
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The issue in GetHuman4364269's own words
I was given an access code* to complete my son’s application. I started the process and lost connection now the access code will not work with my information when I try to log in. This is time-sensitive as payment to his school was due today. If possible, I would like new access code sent to me. **Thank you,
GetHuman4364269 did not yet indicate what Sallie Mae should do to make this right.
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How GetHuman4364269 fixed the problem
I am not sure how the issue resolved. I kept periodically retrying my correct information with the access code given and eventually it worked.
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