I am trying to reset my Sainsburys online shopping password. However the password reset...

GetHuman5420277's customer service issue with Sainsbury's from October 2020

Help with my Sainsbury's issue
The issue in GetHuman5420277's own words
I am trying to reset my Sainsburys online shopping password. However the password reset link is sending the message to my old email address which is now defunct and is not receiving. How do I get the reset link message to go to my new email address?

GetHuman5420277 did not yet indicate what Sainsbury's should do to make this right.

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Sainsbury's

Customer service issue
Reported by GetHuman5420277
Oct 31st, 2020 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 402 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5420277 started working on this issue
Oct 31st, 2020 10:40am
GetHuman5420277 confirmed the issue is fixed. Hooray!
Nov 2nd, 2020 9:25am