Dear Customer Service,**Imagine my disappointment when I opened this bag of potatoes th...

GetHuman1965618's customer service issue with Safeway from January 2019

119 similar
0 following
Help with my Safeway issue
First: share to improve GetHuman1965618's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1965618's next move: talk to Safeway when they open.
Safeway's call center is closed now. We will send GetHuman1965618 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1965618 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1965618's own words
Dear Customer Service,**Imagine my disappointment when I opened this bag of potatoes that I purchased today at Safeway Store **** in Reston,VA.*I do not have the time to go back to the store as I was going to use these for guests this evening. And the distance would have me pass two other food stores just to return a bag of potatoes that were rotten and rotting and moldy potatoes. **I would request that you refund my money by check or return it to my credit card. My receipt is **** * *** ****.**And now, imagine my further disappointment that I cannot email you the pictures. Perhaps Facebook?**Thank you.**Jane Agule
GetHuman1965618 did not yet indicate what Safeway should do to make this right.
I have an issue with Safeway too
How GetHuman1965618 fixed the problem
We are waiting for GetHuman1965618 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Safeway's attention and get better help faster. Tap below to get started.
Having Safeway issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1965618 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1965618
Jan 14th, 2019 - 9 mons ago
I have an issue with Safeway too
Not resolved
Seen by 4 customers so far
Similar issue to 119 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1965618 started working on this issue
Jan 14th 10:55pm