HI ever since I received my safelink phone in have been having problems with dropped ca...
GetHuman2323420's customer service issue with SafeLink from February 2019
Help with my SafeLink issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get SafeLink help.
First: share to improve GetHuman2323420's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2323420 may need:
Phone number, Address on account, and Name on account
The issue in GetHuman2323420's own words
HI ever since I received my safelink phone in have been having problems with dropped calls during very important conversations. I have call several times explaining that tmobile service ***** where I live. Only att and version have good reception. I feel that I shouldn't be the one to go out and buy a phone and simple kit, because the service sucked from the get go. But the just take it for granted that all cellphone reception is good. We live in Hawaii sprint and tmobile ***** in most places here. *I don't understand why I can get a cellphone that works where I live. I called LIFELINE and they agree to the fact that if we're going to receive a gov. Phone it should at least be one that works. And not risk getting dropped during a call with social security or with the doctors , or even during a telephone interview for a job.
GetHuman2323420 did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman2323420 fixed the problem
We are waiting for GetHuman2323420 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.