I asked for an up grade and was told I was eligible. I never received my new phone in m...

GetHuman1972330's customer service issue with SafeLink from January 2019

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The issue in GetHuman1972330's own words
I asked for an up grade and was told I was eligible. I never received my new phone in mail and y'all turned off the old one. When I called you said I had the new phone and that it was activated. The number is **********. I have not received my upgraded phone at all. If I do not receive one I am going to call the better business bureau and let my food stamp worker know as well to see what else can be done to resolve this issue. My name is Kristina Dale Allen. My email is *****@***.com. I want my upgraded phone! My address is *** peace Street unit e, north wilkesboro. N C. *****. Something needs to be done about me being lied to and I have not received a new phone let alone activated it. I am very angry.
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Customer service issue
Reported by GetHuman1972330
Jan 15th, 2019 - 9 mons ago
I have an issue with SafeLink too
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