I asked for an up grade and was told I was eligible. I never received my new phone in m...

GetHuman1972330's customer service issue with SafeLink from January 2019

7 views
 | 
11338 similar
 | 
0 following
Help with my SafeLink issue
Try having SafeLink call you again?
Always use the GetHuman Phone tocall SafeLink. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1972330's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1972330's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1972330 may need:
Phone number, Address on account, and Name on account
The issue in GetHuman1972330's own words
I asked for an up grade and was told I was eligible. I never received my new phone in mail and y'all turned off the old one. When I called you said I had the new phone and that it was activated. The number is **********. I have not received my upgraded phone at all. If I do not receive one I am going to call the better business bureau and let my food stamp worker know as well to see what else can be done to resolve this issue. My name is Kristina Dale Allen. My email is *****@***.com. I want my upgraded phone! My address is *** peace Street unit e, north wilkesboro. N C. *****. Something needs to be done about me being lied to and I have not received a new phone let alone activated it. I am very angry.
GetHuman1972330 did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman1972330 fixed the problem
We are waiting for GetHuman1972330 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1972330 fixes it.
This email address isn't valid

SafeLink

Customer service issue
Reported by GetHuman1972330
Jan 15th, 2019 - 9 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 7 customers so far
Similar issue to 11338 others
0 customers following this
Follow this issue to see how it gets fixed