I have been a customer for years and would prefer an iPhone but when I checked you didn...

GetHuman-gechmas's customer service issue with SafeLink from November 2018

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Help with my SafeLink issue
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The issue in GetHuman-gechmas's own words
I have been a customer for years and would prefer an iPhone but when I checked you didn’t have any. I did buy a refurbished iPhone without a SIM card an would like to get a SIM card from a compatible carrier and transfer the number. What carriers are acceptable, which would be best, and when transferring service which number do I enter first, the Safelink number or the SIM card number? Also your site will not support the email I signed up with which is suttongerald**@ gmail.com and I cannot find my case number.
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SafeLink

Customer service issue
Reported by GetHuman-gechmas
Nov 28th, 2018 - 9 mons ago
I have an issue with SafeLink too
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Seen by 2 customers so far
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Timeline
GetHuman-gechmas started working on this issue
Nov 28th, 2018 11:42pm