My name is Penny Palmer enrollment * ********. private phone * is ***-***-****. Request...

GetHuman-pahpalme's customer service issue with SafeLink from November 2018

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The issue in GetHuman-pahpalme's own words
My name is Penny Palmer enrollment * ********. private phone * is ***-***-****. Requested sim card to use with my own phone. Never took it out of package...never activated account. My personal old phone is now broken (and i was sent a tmobile sim when i have a total wireless, by the way.) called and talked to a csr then Vincent (?) a manager, or so he said. They told me NO. That I needed to wait ** months. Sorry but I find that curious and unacceptable. I will not have a phone as of tomorrow I need this resolved asap. Please email me as soon as possible. I will gladly offer more details as requested. Thank you.
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Customer service issue
Reported by GetHuman-pahpalme
Nov 28th, 2018 - 9 mons ago
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GetHuman-pahpalme started working on this issue
Nov 28th, 2018 10:51pm