Nov. ** I called and requested a replacement for my broken phone. The phone * for the b...

GetHuman-dldraugh's customer service issue with SafeLink from November 2018

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The issue in GetHuman-dldraugh's own words
Nov. ** I called and requested a replacement for my broken phone. The phone * for the broken phone is ***--***-****. She said I was approved for a free replacement. She said it would be delivered to **** NE Meadow Lane Kansas City MO ***** with-in * to * days. Yesterday was the *th day. I called and gave the ticket * she gave me to customer service. that ticket * is *** *** ****. the representative asked me to hold while he tracked it. approx. ** minutes later. I asked him for the tracking * he said the Fed -X tracking * is ** (unintelligable) I asked him to repeat it . after about * minute of silence and me: repeatedly saying hello hello hello he hung up.
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Customer service issue
Reported by GetHuman-dldraugh
Nov 28th, 2018 - 9 mons ago
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GetHuman-dldraugh started working on this issue
Nov 28th, 2018 7:41pm