I received a SIM card in the mail last Friday. I was trying to apply for a phone then w...

GetHuman1559929's customer service issue with SafeLink from November 2018

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The issue in GetHuman1559929's own words
I received a SIM card in the mail last Friday. I was trying to apply for a phone then when I got the SIM card I called customer service. I tried to get it activated I have an old phone a Straight Talk phone of my own but it's in really bad shape. Anyway I figured since I have the SIM card and I really needed a phone that I would just use this old one until I got a new one. Anyways the SIM card never worked he kept saying invalid SIM card customer service kept transferring me for days. Finally I talked to corporate and they said it was because my other phone was still activated under Straight Talk even though it didn't have any minutes so they zapped the sim card I was sent and told me that the SIM card that was already in my phone but they would program it and the card SIM card was supposed to work. anyway the SIM card never worked it still doesn't work I tried to apply for a phone I really need your help I would like a phone through you guys and I'd like it to be hooked up please and thank you

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Customer service issue
Reported by GetHuman1559929
Nov 14th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 9184 others
0 customers following this


GetHuman1559929 started working on this issue
Nov 14th, 2018 7:46pm