Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1463854 may need:
Phone number, Address on account, and Name on account
The issue in GetHuman1463854's own words
I've been trying to get my free minutes for * hours now. I don't have any minutes left to call customer support, I'm trying to buy time through my safelink account when I push the **.** unlimited talk plan nothing happens it tells me I cannot update my plan.. I'm getting very very upset I need my phone to make important calls my husband is dying and my nearest neighbor is ** miles away I cannot leave him I don't have land-line, I was able to purchase airtime before I got this replacement phone... PLEASE SOMEBODY HELP ME...
GetHuman1463854 did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman1463854 fixed the problem
We are waiting for GetHuman1463854 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.