I've been trying to get my free minutes for * hours now. I don't have any minutes left...

GetHuman1463854's customer service issue with SafeLink from November 2018

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The issue in GetHuman1463854's own words
I've been trying to get my free minutes for * hours now. I don't have any minutes left to call customer support, I'm trying to buy time through my safelink account when I push the **.** unlimited talk plan nothing happens it tells me I cannot update my plan.. I'm getting very very upset I need my phone to make important calls my husband is dying and my nearest neighbor is ** miles away I cannot leave him I don't have land-line, I was able to purchase airtime before I got this replacement phone... PLEASE SOMEBODY HELP ME...
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SafeLink

Customer service issue
Reported by GetHuman1463854
Nov 1st, 2018 - a mon ago
I have an issue with SafeLink too
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Seen by 5 customers so far
Similar issue to 8629 others
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