Screen stoped lighting up

GetHuman-souchef's customer service issue with SafeLink from October 2018

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The issue in GetHuman-souchef's own words
Use my phone ... Yesterday i noticed my Alcatel one touch android backlight screen started to dim in and out. While I was on you tube, home screen, ECT. It began to flicker and go to black screen, but phone was still functioning but with blank black screen. I took battery out for few hrs. I tried Charging it, rebooting it, kitchen works... my phone is useless, i cant do anything, will Safelink give me a replacement phone?
Ive never had any issues with my phone.
Repaire or replace my phone
Signed up for Safelink over a year ago.
I have an issue with SafeLink too
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Alcatel one touch
Customer service issue
Reported by GetHuman-souchef
Oct 19th, 2018 - 3 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 4 customers so far
Similar issue to 8114 others
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GetHuman-souchef started working on this issue
Oct 19th, 2018 11:50am