Documentation was sent by email to update my account with Safelink. When new minutes we...

GetHuman1310000's customer service issue with SafeLink from October 2018

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The issue in GetHuman1310000's own words
Documentation was sent by email to update my account with Safelink. When new minutes were not applied a call was made to Safelink, and it seemed that everything was in order, however the people I spoke with had heavy accents and I do not hear well (** yrs old). Currently the information shows that the application form, qualification form, and USAC worksheet have been approved, but the account still shows as rejected. I have tried to call, but even after pushing countless buttons, have not been able to reach a live (English competent) person.
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SafeLink

Customer service issue
Reported by GetHuman1310000
Oct 11th, 2018 - a mon ago
I have an issue with SafeLink too
Not resolved
Seen by 4 customers so far
Similar issue to 7823 others
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Timeline
GetHuman1310000 started working on this issue
Oct 11th 4:58am