Today I tried to apply for one of your free government phones and the person said that...

GetHuman1204079's customer service issue with SafeLink from September 2018

Help with my SafeLink issue
The issue in GetHuman1204079's own words
To apply for a free government phone and service. ... Today I tried to apply for one of your free government phones and the person said that I already have an account or phone from you. I don't remember ever applying for service or a phone through you. What do I need to do to be able to apply for a free phone again? And do I really have an account or phone through you? I want to be able to apply for a phone. Every time I call now somehow I get disconnected. *Rachael Tam*California
I want whatever account they say I have to be cancelled so I can apply.
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SafeLink

Customer service issue
Reported by GetHuman1204079
Sep 25th, 2018 - 2 mons ago
I have an issue with SafeLink too
Fixed
Seen by 5 customers so far
Similar issue to 7172 others
0 customers following this
Items needed
Phone number
Address on account
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Timeline
GetHuman1204079 started working on this issue
Sep 25th 10:37pm
GetHuman1204079 indicated the issue is not fixed yet.
Sep 27th 6:00am