Mi nombre es Elena Pagan, soy la tutora legal de Nelson Montalvo Pagan. El servicio del...

GetHuman1183588's customer service issue with SafeLink from September 2018

Help with my SafeLink issue
The issue in GetHuman1183588's own words
Mi nombre es Elena Pagan, soy la tutora legal de Nelson Montalvo Pagan. El servicio del celular fue cancelado porque los empleados de servicio que bregan con la solicitud no entienden que mI tarjeta del plan m*dico es por medio del Gobierno de Puerto Rico. Mi tarjeta del plan m*dico Constellation tiene las siglas HMO, que significa que es una tarjeta de Medicaid. Nelson recibe Medicaid. La evidencia se les envi* en tres ocasiones y no entienden que el HMO es de Madicaid. Nelson se ha quedado si tel*fono por ese motivo de que no entienden que esa tarjeta es de Medicaid, y que el recibe Medicaid. Ahora est* incomunicado por un error de ustedes. N*mero de ***********.
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SafeLink

Customer service issue
Reported by GetHuman1183588
Sep 22nd, 2018 - 3 mons ago
I have an issue with SafeLink too
Fixed
Seen by 13 customers so far
Similar issue to 7046 others
0 customers following this
Items needed
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Timeline
GetHuman1183588 started working on this issue
Sep 22nd 3:48pm
GetHuman1183588 shared this issue with others over email
Sep 22nd 3:49pm
GetHuman1183588 shared this issue with others over email
Sep 22nd 4:36pm
GetHuman1183588 indicated the issue is not fixed yet.
Sep 23rd 4:18pm
GetHuman1183588 indicated the issue is not fixed yet.
Sep 28th 4:49pm
GetHuman1183588 indicated the issue is not fixed yet.
Sep 30th 8:16pm