This is about my mom (Cecil wilemon, phone number ***-***-****) I don't know her accoun...

GetHuman-kristymb's customer service issue with SafeLink from August 2018

2 views | 5258 similar | 0 following
Help with my SafeLink issue
First: share to improve GetHuman-kristymb's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kristymb to get a SafeLink rep on the line!
Always use the GetHuman Phone to call SafeLink. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kristymb may need:
Phone number, Address on account, and Name on account
The issue in GetHuman-kristymb's own words
This is about my mom (Cecil wilemon, phone number ***-***-****) I don't know her account number. *She had safelink for a few years but at the beginning of this year her phone service was turned off. It said that it was because she hadn't made any calls lately but she had, she called me just * weeks before her phone was turned off. I called safelink and they told me she wasnt qualified for it anymore. We sent in the information about march that they asked for but never heard anything else from it.*My question is: since she still has the phone but it's not activated. Can we activate that phone and start buying tracfone cards and put minutes on it that way? The phone is currently not activated, safelink turned the service off.*If I can activate the phone and buy tracfone cards to add minutes to it, how do i activate the phone and how do I add tracfone minutes to it?

GetHuman-kristymb did not yet indicate what SafeLink should do to make this right.

How GetHuman-kristymb fixed the problem

We are waiting for GetHuman-kristymb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kristymb fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kristymb
Aug 17th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5258 others
0 customers following this


GetHuman-kristymb started working on this issue
Aug 17th, 2018 2:16pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies