GetHuman984791's customer service issue with SafeLink from August 2018
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The issue in GetHuman984791's own words
Find out what happened to the phone that was sent and are they sending another phone as their representative said ... Never received my phone . received emails it had been shipped usups. I reported to SafeLink and usups. Usups is investigating .I don't know what SafeLink is doing. The safe link rep. Said he was ordering another phone would be a week to ** days. Haven't heard anything from either one. I want to know what happened to the phone that is missing. I have tried to pull it up on my account but don't know anything about the phone. Tried guessing didn't work. Where is the phone I was supposed to get and is someone using it? Am I going to get another phone? What's going on? Cathy Ferra. *****@***.com
Some one stole the phone
Find out what is going on? Kept informed. Where is the phone? Is it being used? Why can't they track it?
I changed from Qlink to SafeLink because Qlink was do difficult to get thru to and we'll as I'm getting from SafeLink.
I called usups they're investigating. I tried tracking it but no info at time.
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