Need upgrade phone with new sim card

GetHuman983485's customer service issue with SafeLink from August 2018

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The issue in GetHuman983485's own words
Order new upgraded phone and safelink service I've been off and on for * years ... I received a sim card to go into what I thought was a comparable device.. I broke the phone and never activated or used the safelink service at all... I would like to be able to get a new phone and safelink service instead of trying to switch devices..i also can't even find the sim card kit I got months ago and never activated or used
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SafeLink

Safelink phone
Customer service issue
Reported by GetHuman983485
Aug 12th, 2018 - 7 mons ago
I have an issue with SafeLink too
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Seen by 3 customers so far
Similar issue to 5055 others
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GetHuman983485 started working on this issue
Aug 12th, 2018 10:20pm