My mother needs a cellphone, but lives only on her social security income. She used to...

GetHuman932449's customer service issue with SafeLink from July 2018

4485 similar
0 following
Help with my SafeLink issue
First: share to improve GetHuman932449's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman932449 to get a SafeLink rep on the line!
Always use the GetHuman Phone tocall SafeLink. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman932449's own words
My mother needs a cellphone, but lives only on her social security income. She used to work other jobs to supplement her income, but she was diagnosed with breast cancer in ****, had one breast removed, had extensive chemo and radiation. She is ** years old now and can no longer work extra jobs. Her social security income $*,****month. She struggles to maintain her own home, paying mortgage, electric, water*sewage*trash pick-up, vehicle insurance, plus she's raising my sister's oldest child, now age **. She needs a cellphone and she needs it for free so she can get rid of the house phone that is terribly expensive. Can you help?
GetHuman932449 did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman932449 fixed the problem
We are waiting for GetHuman932449 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman932449 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman932449
Jul 30th, 2018 - 9 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 4485 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Address on account
Name on account
GetHuman932449 started working on this issue
Jul 30th, 2018 10:20pm