In April **** i enrolled in and was approved for California Lifeline Wireless service w...

GetHuman-mtselma's customer service issue with SafeLink from July 2018

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The issue in GetHuman-mtselma's own words
In April **** i enrolled in and was approved for California Lifeline Wireless service with Safe Link as my service provider. In June ****, i lost my phone while traveling. It is now July and i have received a notice from SafeLink my service provider stating since i have not used my phone this month my service will be suspended and*or service cancellation. how can i make a phone call once a month when I have no phone to do so. Since this is my primary and only form of communication, I would like SafeLink to replace my phone if at all possible so that i may continue to be a participant eligibile for the California Lifeline Service.
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Customer service issue
Reported by GetHuman-mtselma
Jul 29th, 2018 - 9 mons ago
I have an issue with SafeLink too
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GetHuman-mtselma started working on this issue
Jul 29th, 2018 6:47am