the phone itself, a ZTE Z***TL, is old and outdated it hasnt worked right for sometime...
GetHuman905300's customer service issue with SafeLink from July 2018
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The issue in GetHuman905300's own words
the phone itself, a ZTE Z***TL, is old and outdated it hasnt worked right for sometime now *the phones signal it plain **** and i know it isnt a coverage issue we have friends whose safelink devices work amazingly and yesterday was an aweful day we dropped the phone while changing a flat tire on the side of the highway and before we could retrieve it a car ran over top of it shattered the screen and smooshed the phone. we desperately need a replacement phone as soon as possible i have a major surgery and a bunch of drs to stay n touch with as do my daughters as well and preferrabley a newer one that will actually get signal and operate correctly sorry for such a long ramble thank you in advanced for your assistance **Brianna Blevins
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