the phone itself, a ZTE Z***TL, is old and outdated it hasnt worked right for sometime...

GetHuman905300's customer service issue with SafeLink from July 2018

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The issue in GetHuman905300's own words
the phone itself, a ZTE Z***TL, is old and outdated it hasnt worked right for sometime now *the phones signal it plain **** and i know it isnt a coverage issue we have friends whose safelink devices work amazingly and yesterday was an aweful day we dropped the phone while changing a flat tire on the side of the highway and before we could retrieve it a car ran over top of it shattered the screen and smooshed the phone. we desperately need a replacement phone as soon as possible i have a major surgery and a bunch of drs to stay n touch with as do my daughters as well and preferrabley a newer one that will actually get signal and operate correctly sorry for such a long ramble thank you in advanced for your assistance **Brianna Blevins
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SafeLink

Customer service issue
Reported by GetHuman905300
Jul 22nd, 2018 - a yr ago
I have an issue with SafeLink too
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Seen by 5 customers so far
Similar issue to 4112 others
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GetHuman905300 started working on this issue
Jul 22nd, 2018 12:38pm
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Jul 22nd, 2018 12:40pm
GetHuman905300 shared this issue with others over email
Jul 22nd, 2018 12:40pm