Hello. I called and spoke with one of your managers this morning. She explained to th...

GetHuman-npulliam's customer service issue with SafeLink from July 2018

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The issue in GetHuman-npulliam's own words
Hello. I called and spoke with one of your managers this morning. She explained to that enrollment id was cancelled last month because I did not complete a recertification application. I explained to her that I now reside at a new address within another state. However, I am still utilizing my old state's driver's license because (*) it is not due to expire until **** and (*) I haven't been able to afford to to get the new one recently. With this being said, I would like to know if I can still provide my new address, but provide my old state's driver's license? However, please note my mailing address would be utilized for the enrollment id and mailing purposes. I would like to know if this distinction is possible and can be made? Please let me know. ** I would like to greatly thank you for your assistance in this matter.**Very truly yours,*Nicole
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SafeLink

Customer service issue
Reported by GetHuman-npulliam
Jul 3rd, 2018 - a yr ago
I have an issue with SafeLink too
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Timeline
GetHuman-npulliam started working on this issue
Jul 3rd, 2018 1:46pm
GetHuman-npulliam indicated the issue is not fixed yet.
Jul 3rd, 2018 4:23pm
GetHuman-npulliam indicated the issue is not fixed yet.
Jul 3rd, 2018 4:24pm
GetHuman-npulliam indicated the issue is not fixed yet.
Jul 4th, 2018 5:38pm
GetHuman-npulliam indicated the issue is not fixed yet.
Jul 4th, 2018 5:39pm