I had asked for an upgraded phone to a smart phone due to the old was not not working r...

GetHuman-ridingho's customer service issue with SafeLink from June 2018

Help with my SafeLink issue
The issue in GetHuman-ridingho's own words
I had asked for an upgraded phone to a smart phone due to the old was not not working right at all. Keys stic, battery doesnt stay charged, and no one can hear me when i talk to them and they cant hear me. Now im asking for my phone replacement due to my issues have worsen and I it is not good. I have to be able to get a hold of my cancer doctor. And the phone issues have gotten worse. The safelink phone is my only communication to my cancer doctor, so please help me out. I have used safelink for years. Please help
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SafeLink

Customer service issue
Reported by GetHuman-ridingho
Jun 30th, 2018 - 10 mons ago
I have an issue with SafeLink too
Fixed
Seen by 2 customers so far
Similar issue to 3283 others
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Timeline
GetHuman-ridingho started working on this issue
Jun 30th, 2018 5:54pm
GetHuman-ridingho indicated the issue is not fixed yet.
Jul 2nd, 2018 5:49pm