I have an alcatel Samsung phone. it has dropped calls, failed to connect many times, di...

GetHuman-riverlad's customer service issue with SafeLink from June 2018

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The issue in GetHuman-riverlad's own words
I have an alcatel Samsung phone. it has dropped calls, failed to connect many times, difficulty with touch response, and turns off sporactically. I recently had a very bad accident and rely on phone for obvious reasons. after an update preformed, the onetouch launcher has been a serious problem with phone. I cant use it. After trying many suggestions online that fail to help, I tried suggestion from the support. It does not work either. I am without funds, can I please get a working phone. Thanks
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SafeLink

Customer service issue
Reported by GetHuman-riverlad
Jun 29th, 2018 - a yr ago
I have an issue with SafeLink too
Not resolved
Seen by 1 customer so far
Similar issue to 3242 others
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GetHuman-riverlad started working on this issue
Jun 29th, 2018 2:39pm