I got the new sim card in my phone and i still cant use the phone

GetHuman784723's customer service issue with SafeLink from June 2018

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The issue and preferred resolution, in GetHuman784723's own words:
The problem I ran into: I got the new sim card in my phone and i still cant use the phone
I trust that SafeLink will make this right and come up with a resolution that is fair.
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SafeLink

Customer service issue
Reported by GetHuman784723
Jun 25th, 2018 - 2 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 3085 others
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Timeline
GetHuman784723 started working on this issue
Jun 25th 6:41pm