my phone has locked up need to fix vary importen

GetHuman-hossreal's customer service issue with SafeLink from June 2018

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The issue in GetHuman-hossreal's own words
The problem: my phone has locked up need to fix vary importen
GetHuman-hossreal did not yet indicate what SafeLink should do to make this right.
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SafeLink

Customer service issue
Reported by GetHuman-hossreal
Jun 24th, 2018 - 4 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 3045 others
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Timeline
GetHuman-hossreal started working on this issue
Jun 24th 1:55pm