Application is sent, proof of income sent by mail and email. I have called many times a...

GetHuman815495's customer service issue with SafeLink from June 2018

Help with my SafeLink issue
The issue in GetHuman815495's own words
Application is sent, proof of income sent by mail and email. I have called many times and they say they haven't received my proof. My enrollment number is ********. I have sent email documents of my income *****@***.com. They answer back they can't find my enrollment number. Please help figure this out????? Thank you.
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SafeLink

Customer service issue
Reported by GetHuman815495
Jun 24th, 2018 - 4 mons ago
I have an issue with SafeLink too
Fixed
Seen by 5 customers so far
Similar issue to 3042 others
0 customers following this
Items needed
Phone number
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Timeline
GetHuman815495 started working on this issue
Jun 24th 1:16pm
GetHuman815495 indicated the issue is not fixed yet.
Jun 24th 2:17pm
GetHuman815495 indicated the issue is not fixed yet.
Jun 24th 2:21pm
GetHuman815495 indicated the issue is not fixed yet.
Jun 24th 2:21pm