Application is sent, proof of income sent by mail and email. I have called many times a...

GetHuman815495's customer service issue with SafeLink from June 2018

Help with my SafeLink issue
Application is sent, proof of income sent by mail and email. I have called many times and they say they haven't received my proof. My enrollment number is ********. I have sent email do***ents of my income *****@***.com. They answer back they can't find my enrollment number. Please help figure this out????? Thank you.
I trust that SafeLink will make this right and come up with a resolution that is fair.
Help with my SafeLink issue
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SafeLink

Customer service issue
Reported by GetHuman815495
Jun 24th, 2018 - 2 mons ago
I have an issue with SafeLink too
Fixed
Seen by 5 customers so far
Similar issue to 3042 others
0 customers following this
Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman815495 started working on this issue
Jun 24th 1:16pm
GetHuman815495 indicated the issue is not fixed yet.
Jun 24th 2:17pm
GetHuman815495 indicated the issue is not fixed yet.
Jun 24th 2:21pm
GetHuman815495 indicated the issue is not fixed yet.
Jun 24th 2:21pm