I GOT no network service here where I'm at except Verizon, after doing a network scan o...

GetHuman755908's customer service issue with SafeLink from June 2018

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The issue in GetHuman755908's own words
I GOT no network service here where I'm at except Verizon, after doing a network scan of available networks on my phone. They ( SL) has sent me * diff. sims cards and they don't work. I said I need a Verizon sims card. Ok found out my phone which I bought off their safe link site a few months ago for $***.** it don't work with Verizon. I didn't know that at the time, that I was going to need a Verizon phone. I asked ok can u send my a free Government phone that will work with Verizon. They told me I have to buy it my self. I'm ** live by myself on a SMALL FIXED INCOME and disabled, can't drive and the nearest Dr.* hospital is **-** miles away from me. SO YES I'm MAD AS HE*L.. I went online to Verizon online store and sighed up for a cheep phone and it's going to cost me $***.** a month for * years, had my safelink * transferred to the phone. Well I can't afford $***.** from my check so I canceled that phone ( I don't get the phone yet), I stopped the order after seeing the total price each month. Now I'm still with out a phone. Right now I'm using wifi from next door. Today had a bad anxity attack* along with pinic attack, I was in bad shape.. but no way to contack ANYONE!
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SafeLink

Customer service issue
Reported by GetHuman755908
Jun 7th, 2018 - a yr ago
I have an issue with SafeLink too
Fixed
Seen by 4 customers so far
Similar issue to 623 others
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Timeline
GetHuman755908 started working on this issue
Jun 7th, 2018 4:01am
GetHuman755908 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 4:01am