This crappie service that you got don't work

GetHuman755509's customer service issue with SafeLink from June 2018

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The issue in GetHuman755509's own words
I just purchased a unlimited service on everything and can't even watch videos online because it loops and it's slow on everything even if I have full bars. The only thing that I get good is phone and text. The internet is slow and it takes forever to load. I thought that it was the phone so I got a new phone and is still the same problem. If it's like that,why even spend my money in extra service when I getting the same service got $**? Phone and text. Why paying for internet when I am not getting full service? Nor the help or support from your company? Please help me do I could have a good experience for my next month because if not I'll not purchase anything from your company again. Thank you
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SafeLink

Customer service issue
Reported by GetHuman755509
Jun 6th, 2018 - a yr ago
I have an issue with SafeLink too
Fixed
Seen by 7 customers so far
Similar issue to 483 others
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Timeline
GetHuman755509 started working on this issue
Jun 6th, 2018 11:15am
GetHuman755509 indicated the issue is not fixed yet.
Jun 6th, 2018 12:40pm