Lost old phone. Need to transfer my account and number to this new one.

GetHuman-lesabc's customer service issue with SafeLink from June 2018

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The issue and preferred resolution, in GetHuman-lesabc's own words:
The problem I ran into: Lost old phone. Need to transfer my account and number to this new one.
I trust that SafeLink will make this right and come up with a resolution that is fair.
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SafeLink

Customer service issue
Reported by GetHuman-lesabc
Jun 4th, 2018 - 2 mons ago
I have an issue with SafeLink too
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Seen by 4 customers so far
Similar issue to 55 others
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Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman-lesabc started working on this issue
Jun 4th 4:29pm