My safelink phone is broken & just barely works. My * year old grandson managed to get...
GetHuman-jerryshi's customer service issue with SafeLink from May 2018
Help with my SafeLink issue
The issue in GetHuman-jerryshi's own words
My safelink phone is broken & just barely works. My * year old grandson managed to get a hold of it & he accidentally dropped it on the concrete parking lot at Ingles & the screen cracked so bad that now I can see the display in order to send or read text messages or actually be able to read it accurately to dial & place a call out on it. Could you please send me a free replacement phone? This broken phone is the only phone I have ever received from the lifeline program or from Safelink. (I was also wondering if it would be possible for you to send me a free safelink smartphone upgrade?)
GetHuman-jerryshi did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman-jerryshi fixed the problem
We are waiting for GetHuman-jerryshi to fix the problem and share the solution with the rest of us customers.
Please help with my SafeLink issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.