My phone is so old that the keys will not text right at all they stick and not want to...

GetHuman-ridingho's customer service issue with SafeLink from May 2018

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The issue in GetHuman-ridingho's own words
My phone is so old that the keys will not text right at all they stick and not want to even type a number in. Can I please have an upgraded phone like an android smart phone where I don't worry about the keys I've been with you for a long time and see these that just started get the smart phone and have no issues. So can I please trade this phone that the keys don't work for a phone that doesn't have keys to have this issue
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SafeLink

Customer service issue
Reported by GetHuman-ridingho
May 24th, 2018 - 6 mons ago
I have an issue with SafeLink too
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Seen by 4 customers so far
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GetHuman-ridingho started working on this issue
May 24th 10:16pm