I don't have airtime because I didn't use the phone I was sick

GetHuman-mlumia's customer service issue with SafeLink from April 2018

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The issue in GetHuman-mlumia's own words
The problem: I don't have airtime because I didn't use the phone I was sick
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SafeLink

Customer service issue
Reported by GetHuman-mlumia
Apr 26th, 2018 - 5 mons ago
I have an issue with SafeLink too
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Seen by 3 customers so far
Similar issue to 6907 others
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Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman-mlumia started working on this issue
Apr 26th 3:04pm