Hello my name is Mr. Poole and I was wondering what has happen to my flip phone to repl...

GetHuman-tpoole's customer service issue with SafeLink from April 2018

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The issue in GetHuman-tpoole's own words
Hello my name is Mr. Poole and I was wondering what has happen to my flip phone to replace the smart phone that I don't understand how to work it which the lady said that it was on the way last week and haven't received it yet I have another issue with this also i don't have a phone number yet either, I was aware that of that I was going to get a phone and free minutes monthly not have to buy my minutes so if someone would kindly let me know what's going on with this i would really appreciate it. Here is my enrollment *********. Thanks
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SafeLink

Customer service issue
Reported by GetHuman-tpoole
Apr 26th, 2018 - a yr ago
I have an issue with SafeLink too
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Seen by 11 customers so far
Similar issue to 20426 others
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Timeline
GetHuman-tpoole started working on this issue
Apr 26th, 2018 8:36am
GetHuman-tpoole indicated the issue is not fixed yet.
Apr 26th, 2018 12:02pm
GetHuman-tpoole indicated the issue is not fixed yet.
Apr 27th, 2018 8:11am
GetHuman-tpoole indicated the issue is not fixed yet.
Apr 27th, 2018 9:55am
GetHuman-tpoole indicated the issue is not fixed yet.
Apr 30th, 2018 7:15am
GetHuman-tpoole indicated the issue is not fixed yet.
May 14th, 2018 7:02am