I am trying to complete an application for brother who lives in California, and I keep...

GetHuman-sndrbnjm's customer service issue with SafeLink from April 2018

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The issue and preferred resolution, in GetHuman-sndrbnjm's own words:
I am trying to complete an application for brother who lives in California, and I keep getting an error message about the address.
I trust that SafeLink will make this right and come up with a resolution that is fair.
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SafeLink

Customer service issue
Reported by GetHuman-sndrbnjm
Apr 26th, 2018 - 3 mons ago
I have an issue with SafeLink too
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Seen by 3 customers so far
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Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman-sndrbnjm started working on this issue
Apr 26th 2:13pm