phone would tell me, for the past two days, to try again in fifteen minutes when I type...

GetHuman616472's customer service issue with SafeLink from April 2018

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The issue in GetHuman616472's own words
find out my data balance and possibly add more data ... phone would tell me, for the past two days, to try again in fifteen minutes when I type in the word Balance to ******
I could not get the information I wanted
to find out how to get past the above point
I have an issue with SafeLink too
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SafeLink

ZTE Z***TL
Customer service issue
Reported by GetHuman616472
Apr 21st, 2018 - 7 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 9374 others
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Timeline
GetHuman616472 started working on this issue
Apr 21st 2:27am