phone would tell me, for the past two days, to try again in fifteen minutes when I type...

GetHuman616472's customer service issue with SafeLink from April 2018

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Help with my SafeLink issue
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The issue and preferred resolution, in GetHuman616472's own words:
find out my data balance and possibly add more data ... phone would tell me, for the past two days, to try again in fifteen minutes when I type in the word Balance to ******
I could not get the information I wanted
to find out how to get past the above point
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SafeLink

ZTE Z***TL
Customer service issue
Reported by GetHuman616472
Apr 21st, 2018 - 3 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 3906 others
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Timeline
GetHuman616472 started working on this issue
Apr 21st 2:27am