annual recertifition for my safelink phone i didn't receive it in mail as i usually do

GetHuman743004's customer service issue with SafeLink from June 2018

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The issue and preferred resolution, in GetHuman743004's own words:
The problem I ran into: annual recertifition for my safelink phone i didn't receive it in mail as i usually do
I trust that SafeLink will make this right and come up with a resolution that is fair.
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SafeLink

Customer service issue
Reported by GetHuman743004
Jun 2nd, 2018 - 18d ago
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Timeline
GetHuman743004 started working on this issue
Jun 2nd 6:10pm