says cell service isn't available - Make a call*text - I can't use my phone.

GetHuman-hollylla's Technical Support issue with SafeLink from April 2018

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The issue in GetHuman-hollylla's own words
Make a call*text ... says cell service isn't available
I can't use my phone.
find out what is wrong.
I have an issue with SafeLink too
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SafeLink

Safelink phone ***-***-****
Technical Support issue
Reported by GetHuman-hollylla
Apr 16th, 2018 - 7 mons ago
I have an issue with SafeLink too
Fixed
Seen by 12 customers so far
Similar issue to 9433 others
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Items needed
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Timeline
GetHuman-hollylla started working on this issue
Apr 16th 8:15pm
GetHuman-hollylla reviewed the items needed
Apr 16th 8:15pm
GetHuman-hollylla indicated the issue is not fixed yet.
Apr 16th 8:49pm
GetHuman-hollylla confirmed the issue is fixed. Hooray!
Apr 16th 9:34pm