I bought a data and I don't see on the site how to add it

GetHuman-dddprice's customer service issue with SafeLink from April 2018

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The issue in GetHuman-dddprice's own words
I bought a data and I don't see on the site how to add it
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SafeLink

Data for tracfone ZTE
Customer service issue
Reported by GetHuman-dddprice
Apr 20th, 2018 - 7 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 9145 others
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Timeline
GetHuman-dddprice started working on this issue
Apr 20th 7:39am