my address is **** Starina Way, Sacramento, CA *****. I bet if you check your records...

GetHuman1003435's customer service issue with Sacramento Bee from August 2018

Help with my Sacramento Bee issue
The issue in GetHuman1003435's own words
my address is **** Starina Way, Sacramento, CA *****. I bet if you check your records you will find we have a new delivery person. We are elderly. There are * steps to our front door. Past delivery all made sure paper was on the porch or @ least on the steps. Not any longer. It is thrown on the lawn, in the flower beds, all of which live it to get wet when sprinklers come on in the am. I purposelfully leave front porch light on so they can see the porch clearly. Paper arrives around *:** am. I am up @ that hour but haven't been able to catch delivery person. Pls have paper on the porch. We can't run the risk of a fall to get the newspaper. Tks you for your attention to this matter.
GetHuman1003435 did not yet indicate what Sacramento Bee should do to make this right.
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How GetHuman1003435 fixed the problem
I left a msg on this site. See below * I called and left msg. This am my paper was safely tucked up on the porch right under the door jam! Yay! Great job Sacramento Bee!
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Sacramento Bee

Customer service issue
Reported by GetHuman1003435
Aug 17th, 2018 - a yr ago
I have an issue with Sacramento Bee too
Fixed
GetHuman1003435 shared how to fix
Seen by 3 customers so far
Similar issue to 75 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman1003435 started working on this issue
Aug 17th, 2018 12:13pm
GetHuman1003435 confirmed the issue is fixed. Hooray!
Aug 18th, 2018 3:29pm