I have applied for STC internet connection (postpaid) in July ****. But they didn't giv...

GetHuman-khanasif's customer service issue with STC from June 2018

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The issue in GetHuman-khanasif's own words
I have applied for STC internet connection (postpaid) in July ****. But they didn't given connection because there was some issue in the STC box outside my building. So I didn't get the connection. Still I talk to a customer service representative of STC in Jeddah while they were installing device to someone's house. They told me don't worry it won't be charged to you. Until you get the device. But now I am shifted to dammam from Jeddah. Today I have received a message from STC in Arabic. Which says that my connection which I had applied a year ago is done now. This is strange. How they can do it without informing me. Without my permission. Please help me.
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STC

Customer service issue
Reported by GetHuman-khanasif
Jun 6th, 2018 - 10 mons ago
I have an issue with STC too
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Seen by 8 customers so far
Similar issue to 536 others
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GetHuman-khanasif started working on this issue
Jun 6th, 2018 7:22am
GetHuman-khanasif indicated the issue is not fixed yet.
Jun 7th, 2018 4:01pm
GetHuman-khanasif indicated the issue is not fixed yet.
Jun 9th, 2018 10:10am