Skillz*FAQ*Player Advocacy*You have received a message from Skillz at request...

GetHuman5473505's customer service issue with SKLZ from November 2020

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Skillz*FAQ*Player Advocacy*You have received a message from Skillz at request ********. You can reply to this email to respond.****Carlo (Skillz)**Nov **, ****, **:** PST**Hello Stumpy****,**Thank you for keeping in touch.**We are actively looking into your deposit issue regarding your Master card ending in -**** for the amount of $**.**. We will reach back out to you as soon as we have a resolution or to ask for additional information.**Have a nice day!**John Carlo, Player Support****Stumpy******Nov **, ****, **:** PST**Ready to win!**Hello Stumpy****!**Your $*.** deposit is now in your Skillz account and can be used to enter cash competitions in any mobile game powered by Skillz. And because we believe in you, we're also giving you $*.** in bonus cash. Make us proud!**Last week, Skillz players won over $**,***,***.** in cash prizes. So what are you waiting for? Start winning today!**Deposit receipt:*Transaction ID: ***********Amount: $*.***Billed To: xxxx-xxxx-xxxx-*****Receipt Date: ****-**-****-------------------------------**Check Out Some of Our Featured Games!**Bubble Shooter Tournaments (https:**apps.apple.com*app*shoot-bubble-multiplayer*id*********) Cube Cube (https:**itunes.apple.com*us*app*id**********) Bubble Shooter Arena (https:**apps.apple.com*us*app*bubble-shooter-arena-skillz*id**********)*** Skillz Inc. * Skillz.com (http:**skillz.com*) * About (http:**skillz.com*about-us) * Terms and Conditions (http:**skillz.com*legal)*Privacy Policy (http:**skillz.com*privacy-policy)**Ready to win!**Hello Stumpy****!**Your $**.** deposit is now in your Skillz account and can be used to enter cash competitions in any mobile game powered by Skillz. Make us proud!**Last week, Skillz players won over $**,***,***.** in cash prizes. So what are you waiting for? Start winning today!**Deposit receipt:*Transaction ID: ***********Amount: $**.****Billed To: xxxx-xxxx-xxxx-*****Receipt Date: ****-**-****-------------------------------**Check Out Some of Our Featured Games!**Cube Cube (https:**itunes.apple.com*us*app*id**********) Solitaire Tour - Classic Cards (https:**itunes.apple.com*us*app*solitaire-tour-classic-cards*id**********) Dominoes Gold (https:**itunes.apple.com*us*app*dominoes-gold-win-real-money*id**********)**Show quoted text**Ready to win!**Hello Stumpy****!**Your $**.** deposit is now in your Skillz account and can be used to enter cash competitions in any mobile game powered by Skillz. Make us proud!**Last week, Skillz players won over $**,***,***.** in cash prizes. So what are you waiting for? Start winning today!**Deposit receipt:*Transaction ID: ***********Amount: $**.****Billed To: xxxx-xxxx-xxxx-*****Receipt Date: ****-**-****-------------------------------**Check Out Some of Our Featured Games!**Cube Cube (https:**itunes.apple.com*us*app*id**********) Block Blitz (https:**apps.apple.com*us*app*block-blitz-skillz-puzzle-fun*id**********) One Solitaire Cube (https:**apps.apple.com*us*app*id**********)**Show quoted text**Ready to win!**Hello Stumpy****!**Your $**.** deposit is now in your Skillz account and can be used to enter cash competitions in any mobile game powered by Skillz. Make us proud!**Last week, Skillz players won over $**,***,***.** in cash prizes. So what are you waiting for? Start winning today!**Deposit receipt:*Transaction ID: ***********Amount: $**.***Billed To: xxxx-xxxx-xxxx-*****Receipt Date: ****-**-****-------------------------------**Check Out Some of Our Featured Games!**Pyramid Solitaire Cube (https:**itunes.apple.com*us*app*id**********) Freecell Solitaire Cube (https:**itunes.apple.com*us*app*id**********) Bubble Shooter Arena (https:**apps.apple.com*us*app*bubble-shooter-arena-skillz*id**********)*** Skillz Inc. * Skillz.com (http:**skillz.com*) * About (http:**skillz.com*about-us) * Terms and Conditions (http:**skillz.com*legal)*Privacy Policy (http:**skillz.com*privacy-policy)**Ready to win!**Hello Stumpy****!**Your $**.** deposit is now in your Skillz account and can be used to enter cash competitions in any mobile game powered by Skillz. And because we believe in you, we're also giving you $**.** in bonus cash. Make us proud!**Last week, Skillz players won over $**,***,***.** in cash prizes. So what are you waiting for? Start winning today!**Deposit receipt:*Transaction ID: ***********Amount: $**.****Billed To: xxxx-xxxx-xxxx-*****Receipt Date: ****-**-****-------------------------------**Check Out Some of Our Featured Games!**Bubble Shooter Tournaments (https:**apps.apple.com*app*shoot-bubble-multiplayer*id*********) Blackout Bingo (https:**apps.apple.com*app*id**********) One Solitaire Cube (https:**apps.apple.com*us*app*id**********)**Show quoted text*This is fraudulent activity I never deposit no money in my account a MasterCard card last four digits are **** sorry it took so long to get the IDS for the transactions**Thank you!**Embrace Your Inner Champion*EMBRACE YOUR INNER CHAMPION*This email is a service from Skillz.** **** Skillz Inc. * Terms & Conditions * Privacy Policy * Live Chat***L*WZEE-RWGX**Thanks for your response*Show quoted text*I want a response please it's going on * weeks now! *I have not heard anything thanks*Show quoted text

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SKLZ

Customer service issue
Reported by GetHuman5473505
Nov 18th, 2020 - 2 years ago
Not resolved
Seen by 80 customers so far
Similar issue to 10 others
0 customers following this

Timeline

GetHuman5473505 started working on this issue
Nov 18th, 2020 2:16pm

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