I have a s*b checking account in sbi, Distt. centre Janakpuri, New Delhi branch. I want...

GetHuman5618615's Trouble Sending a Payment issue with SBI from January 2021

Help with my SBI issue
First: share to improve GetHuman5618615's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5618615 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
The issue in GetHuman5618615's own words
I have a s*b checking account in sbi, Distt. centre Janakpuri, New Delhi branch. I wanted to transfer two lacs to my relative for onwards donation to a school which they sponsor as well. It was other bank not sbi. At the end of the transaction it asked me approve the beneficiary. I kept clicking on approve, but screen changed away and money did not transfer. Every time I kept getting sms as OTP to add beneficiary a*c-----------. kindly approve the beneficiary before you log out, but on screen I did see any option. I sent an email to the branch regarding this to explain the reason or what I need to do or follow. But they do not respond. This is bad customer service, but seems the officer concerned does not care for customer service or bank's image. I am a bank's retired officer. I live in USA and cannot go to the branch personally. I did send it the email. Hopefully you will help. Thanks.

GetHuman5618615 did not yet indicate what SBI should do to make this right.

How GetHuman5618615 fixed the problem

We are waiting for GetHuman5618615 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SBI's attention and get better help faster. Tap below to get started.
Having SBI issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Trouble Sending a Payment issue
Reported by GetHuman5618615
Jan 5th, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2449 others
0 customers following this


GetHuman5618615 started working on this issue
Jan 5th 6:03am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians