Sir*Madam,*My father is an retired transport employee, and he has pension account in SB...

GetHuman-umanathg's customer service issue with SBI from December 2019

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The issue in GetHuman-umanathg's own words
Sir*Madam,*My father is an retired transport employee, and he has pension account in SBI branch at trichy (Tamil Nadu) .my father has unable to use the new debit card (as per the rbi regulation chip in debit card) since the mobile no is not registered with account.he visited the concern branch three times and given the required mobile no details. When I call the customer care they are suggesting to buy new prepaid kit in near by branch. I don't what is the diffculty they are facing to update the mobile no, he is not receving credited*debited messages also. Please do the needful.**************Name: Govindaraju

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Customer service issue
Reported by GetHuman-umanathg
Dec 28th, 2019 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 758 others
0 customers following this
Items needed
Email address on the account
Name on the Account
Address on the Account
Date of Birth


GetHuman-umanathg started working on this issue
Dec 28th, 2019 4:56pm
GetHuman-umanathg indicated the issue is not fixed yet.
Dec 29th, 2019 5:13pm