Recently purchased a Ryobi grass trimmer, model *P****, coordless string trimmer, **V a...

GetHuman-vsamalis's customer service issue with Ryobi from June 2020

Help with my Ryobi issue
First: share to improve GetHuman-vsamalis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vsamalis may need:
Name, Address, Phone number, Email address, Product Serial Number, and Order number
The issue in GetHuman-vsamalis's own words
Recently purchased a Ryobi grass trimmer, model *P****, coordless string trimmer, **V and the string that came with it kept breaking. I went through that and bought a *-pack Single .***" Line and Spool that says it fits most Ryobi **V cordless trimmers, so I am sure I have the right stuff. I can only cut about a foot or two of edging before the string breaks. Also, I cannot get the additional string to release by pushing the white button. I have to take it all apart and pull out more string. Why does the string keep breaking?

GetHuman-vsamalis did not yet indicate what Ryobi should do to make this right.

How GetHuman-vsamalis fixed the problem

We are waiting for GetHuman-vsamalis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ryobi's attention and get better help faster. Tap below to get started.
Having Ryobi issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ryobi

Customer service issue
Reported by GetHuman-vsamalis
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 405 others
0 customers following this

Timeline

GetHuman-vsamalis started working on this issue
Jun 16th 1:08am