I tried to call you, RYOBY, but it said on today, ** July ****, that you were closed i...

GetHuman-ejshield's Product issue with Ryobi from July 2019

Help with my Ryobi issue
First: share to improve GetHuman-ejshield's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ejshield may need:
Name, Address, Phone number, Email address, Product Serial Number, and Order number
The issue in GetHuman-ejshield's own words
I tried to call you, RYOBY, but it said on today, ** July ****, that you were closed in observance of the holiday which was yesterday! I bought a RYOBI ** V string trimmer and the front panel fell off on the first use due to the loosening of the wingnut and the bolt that was holding it on while I was using it in my yard. I cannot find the wingnut and the bolts because they are smal. I am searching all over the place with the rake and still cannot find it. As I said earlier today is * July. I got a message on your phone saying we are closed in observance of the holiday which was yesterday the Fourth of July! July * is a business day. I wanted to trim my front yard, got halfway through, and the bolts fell out. It left the shielding in the grass. Why are you not open today?

GetHuman-ejshield did not yet indicate what Ryobi should do to make this right.

How GetHuman-ejshield fixed the problem

We are waiting for GetHuman-ejshield to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ryobi's attention and get better help faster. Tap below to get started.
Having Ryobi issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Product issue
Reported by GetHuman-ejshield
Jul 5th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 451 others
0 customers following this


GetHuman-ejshield started working on this issue
Jul 5th, 2019 3:57pm